Olive Juice Soaps Policies

Ordering
You may place your order via OliveJuiceSoaps.com 24 hours a day, 7 days a week.

Shipping Charges
Shipping charges are as follows:

0.01 lbs-2.00 lbs $5.75
2.01 lbs-4.00 lbs $12.00
4.01 lbs-6.00 lbs $14.00
6.01 lbs-8.00 lbs $16.00
8.01 lbs-And Up- $18.00

We send all orders via USPS Priority Mail, which takes 2-3 days to be delivered once it arrives at the post office.

Return Policy
Because soap is a personal care product, all sales are final. If your order was damaged by the shipping company, you will have to take it up with them. You must keep all boxes and wrappings as the post office or UPS/FedEx will need to inspect it. Please do not use any product until inspected by the shipping company.

Our Mailing Address is:
Sarah-Jane Bolling
c/o Olive Juice Soaps
1035 Chalcedony Street
Kissimmee, FL 34744

Privacy Policy
Any and all information collected at OliveJuiceSoaps.com will be kept strictly confidential. Olive Juice Soaps by Sarah-Jane will never sell, lease, loan or disclose your personal information including your name, email address or any other information you provide on our website. We feel strongly about protecting your privacy and appreciate your interest in our company. Olive Juice Soaps by Sarah-Jane uses your email address as the primary form of contact. However, certain situations may be better communicated via a personal phone call and we will attempt to contact you at the phone number provided.

Contact and Billing Information
Olive Juice Soaps by Sarah-Jane's order form requires customers to provide contact and billing information. We accept Visa, MasterCard, Discover and American Express through PayPal. Make sure you enter the cardholder's name and the address where the credit card statement is received. If the information is not correct your card will be declined.

A confirmation email is sent automatically when check-out is completed. Set your email program to accept mail from "olivejuicesoaps@gmail.com" and "paypal.com". If not received within 24 hours, check your spam/junk mail folder.

Privacy of Our Email Lists
Olive Juice Soaps by Sarah-Jane maintains email lists to keep customers informed about sales and new product announcements. We do not sell, rent, loan or lease the addresses on our list to anyone.

Payment by Paypal
PayPal is the world's largest and most trusted online payment service. Your credit card number and financial information are securely processed by Paypal and are never revealed to the merchant. PayPal is fast, free, secure (128-bit SSL encryption) and safe. You may sign up at www.paypal.com or while checking out, but it is not required (see below).

There are two ways to pay via PayPal:

Existing PayPal Account
Funds are instantly debited from your current PayPal balance, on-file credit card, or on-file bank account.

No PayPal Account Required (Credit Card Processing & Bank Debit)
PayPal acts as a gateway to process funds from your credit card. Transaction displays on statement as "PAYPAL *OLIVEJUICESOAPS".

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